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Frequently Asked Questions (FAQs)

Yes, we can provide samples of our products. However, we recommend having a video or voice call to discuss and confirm the payment details for orders being sent outside Indonesia.
Absolutely! We encourage all customers and potential partners to visit our office and factory in Jakarta to experience our products firsthand. We will provide assistance during your stay to ensure a smooth and informative visit.
We can apply for CITES permits for our products, but please note that approval is not always guaranteed and depends on the regulations of the destination country. Additionally, the application process will be at the customer's expense.
Yes, we welcome partnerships and offer our products at wholesale prices to overseas stores. We also provide special pricing for our overseas partners. Please get in touch with us to discuss potential partnership opportunities.